Ghost System Extensions

[garn]

I have a few system extensions that I need to remove that are left over from Patton Gateways that have been removed; I don't see any way to remove them via the UI.

 

[lneblett]

Unfortunately, you need to get 3CX support engaged. I had the same issue on v15.

 

[garn]

That was the route I started down, but then decided to try the message board first since every attempt to find a contact channel resulted in mentioning I needed to pay for support ticket...

Not big on paying for support for what is clearly a bug or basic missing function!

I'll see if I can find a direct number.

 

[YiannisH_3CX]

Hello @garn

Please note that you will need to create a support ticket in order to have this issue resolved.