Google Integration - Calendar Sync Error

[SCGSAH]

Hello - First, I'm very excited to see the integration with Google Workspace. While testing out the calendar sync, it seems that whenever I create an event, my status always changes to DND. No matter when the calendar event occurs, even if my status is set as free, it immediately changes my status. For example, I can create an event for next week and my status then immediately changes to DND. Anyone else on Update 5 BETA experiencing this issue?

 

[AndreasPo_3CX]

Hi @SCGSAH

Please clarify the following for me:

• What type of event are you creating? (Event,Out of office, Tast)
• Are creting the event for specific hours or All day?
• Does this happen no matter when the event we scheduled? For example the same thing happens if you schedule an event for a month from now?

 

[SCGSAH]

What type of event are you creating? (Event,Out of office, Tast)

• It's actually when any changes to my calendar occur, for any event type (Event, Focus Time, Out of Office, etc.) and status (Busy, Free). This includes updating event details (description, invitees, location, time, etc.) and deleting calendar events.

Are creating the event for specific hours or All day?

• I can confirm that it changes my status to DND in 3CX no matter if I create an event for specific hours or all day.

Does this happen no matter when the event we scheduled? For example the same thing happens if you schedule an event for a month from now?

• Yes. No matter the date of the event, any changes to my calendar automatically change my status in 3CX to DND.

 

[AndreasPo_3CX]

Do you have a working location set?
It should look something like the screenshot below

 

[SCGSAH]

Yes, I have my working Working Hours & Location set. Disabling this feature within Calendar Settings does not resolve the issue.

 

[AndreasPo_3CX]

Hi @SCGSAH

I sent you a PM

 

[damiano giannini]

This thread should remain public to help others facing the same issue. Can we get a solution here without resorting to private messages?

 

[AndreasPo_3CX]

There was an issue that was affecting the status when using Google Integration which was caused by Working Location.
The issue is addressed in the latest available version of Update 5 (Beta 2).
@damiano giannini are you faceing a similar issue as described above? If so, which version of 3CX do you have installed?