Our Google storage suddenly stopped working, and our IT teams could not find a change in the Google buckets.
We have tried to refresh the private key json and upload agian. But it says the directory is not accessible.
It confirms nothing was touched on Google side.
Anyone having a similar issue or a solution idea?
Edit : Logs says location restricted but we are using 3CX hosted in EU
Recording archiving failed due to the following reason: The service storage has thrown an exception. HttpStatusCode is Forbidden. Google.Apis.Requests.RequestError We're sorry, but this service is not available in your location [403] Errors [ Message[We're sorry, but this service is not available in your location] Location[ - ] Reason[forbidden] Domain[global] ] Google.GoogleApiException: The service storage has thrown an exception. HttpStatusCode is Forbidden. We're sorry, but this service is not available in your location at Google.Apis.Upload.ResumableUpload`1.InitiateSessionAsync(CancellationToken cancellationToken) at Google.Apis.Upload.ResumableUpload.UploadAsync(CancellationToken cancellationToken) at Google.Apis.Upload.UploadProgress.ThrowOnFailure(IUploadProgress progress) at Google.Cloud.Storage.V1.StorageClientImpl.UploadHelper.ExecuteAsync(CancellationToken cancellationToken) at _3CX.Recordings.RecordingData.Archive(Boolean justUpload, Boolean archiveInexisting) at _3cxSystemService.RecordingCleanup.ArchiveRecordings(Int32 olderThanDays, CancellationToken cancellationToken)
We have tried to refresh the private key json and upload agian. But it says the directory is not accessible.
It confirms nothing was touched on Google side.
Anyone having a similar issue or a solution idea?
Edit : Logs says location restricted but we are using 3CX hosted in EU
Recording archiving failed due to the following reason: The service storage has thrown an exception. HttpStatusCode is Forbidden. Google.Apis.Requests.RequestError We're sorry, but this service is not available in your location [403] Errors [ Message[We're sorry, but this service is not available in your location] Location[ - ] Reason[forbidden] Domain[global] ] Google.GoogleApiException: The service storage has thrown an exception. HttpStatusCode is Forbidden. We're sorry, but this service is not available in your location at Google.Apis.Upload.ResumableUpload`1.InitiateSessionAsync(CancellationToken cancellationToken) at Google.Apis.Upload.ResumableUpload.UploadAsync(CancellationToken cancellationToken) at Google.Apis.Upload.UploadProgress.ThrowOnFailure(IUploadProgress progress) at Google.Cloud.Storage.V1.StorageClientImpl.UploadHelper.ExecuteAsync(CancellationToken cancellationToken) at _3CX.Recordings.RecordingData.Archive(Boolean justUpload, Boolean archiveInexisting) at _3cxSystemService.RecordingCleanup.ArchiveRecordings(Int32 olderThanDays, CancellationToken cancellationToken)
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