Solved Google storage integration stopped

[Marco pbx]

Our Google storage suddenly stopped working, and our IT teams could not find a change in the Google buckets.
We have tried to refresh the private key json and upload agian. But it says the directory is not accessible.
It confirms nothing was touched on Google side.
Anyone having a similar issue or a solution idea?

Edit : Logs says location restricted but we are using 3CX hosted in EU

Recording archiving failed due to the following reason: The service storage has thrown an exception. HttpStatusCode is Forbidden. Google.Apis.Requests.RequestError We're sorry, but this service is not available in your location [403] Errors [ Message[We're sorry, but this service is not available in your location] Location[ - ] Reason[forbidden] Domain[global] ] Google.GoogleApiException: The service storage has thrown an exception. HttpStatusCode is Forbidden. We're sorry, but this service is not available in your location at Google.Apis.Upload.ResumableUpload`1.InitiateSessionAsync(CancellationToken cancellationToken) at Google.Apis.Upload.ResumableUpload.UploadAsync(CancellationToken cancellationToken) at Google.Apis.Upload.UploadProgress.ThrowOnFailure(IUploadProgress progress) at Google.Cloud.Storage.V1.StorageClientImpl.UploadHelper.ExecuteAsync(CancellationToken cancellationToken) at _3CX.Recordings.RecordingData.Archive(Boolean justUpload, Boolean archiveInexisting) at _3cxSystemService.RecordingCleanup.ArchiveRecordings(Int32 olderThanDays, CancellationToken cancellationToken)

 

[Charles_3CX]

We have sent you a PM please check and reply there.

 

[blueboxcomms]

I am having the exact same issue.

 

[blueboxcomms]

Did you manage to solve yours @Marco pbx

 

[Marco pbx]

@blueboxcomms It seems Google identifies our hosting location wrong country.
i disabled this: Network >> Automatically bind to Ipv6 adapters
I restarted the SIP 01 service. Nothing changed. Still, Google storage does not connect.

 

[Energa]

Exactly the same problem with one 3CX server, this week.
The problem doesn't lie with Google storage. If you use the key with a different 3CX server, it works fine.

 

[NikosT_3CX]

@Marco pbx as per our ticket, all is ok now and working !! Thank you for your feedback on this.
@Energa I have sent you a DM.
@blueboxcomms I have sent you a DM as well.

 

[NikosT_3CX]

@Energa as per our DM, issue is solved on the hosted by 3cx.
@blueboxcomms as per our DM since the machine is self hosted on Digital Ocean after our chat the issue is also fixed.

I will mark this thread as solved.
Thank you all for your feedback !!