Google Voice and 3cx via gizmo

[janofsky]

I wanted to receive a call from google voice through gizmo via 3cx to the 3cx softphone. When a call is initiated, the 3cx softphone rings and I can answer the call but there is no audio. If I make a call directly to the same gizmo account (from another gizmo account) via 3cx to the 3cx softphone, the call connects and the audio is fine. I opened all ports on my router to the 3cx host computer. Any suggestions:

Here is the system log for

10:02:07.312 [CM506001]: STUN request to resolve SIP external IPort mapping is sent to STUN server 198.65.166.165:3478 over Transport 192.168.163.75:5060
09:56:17.265 [CM504004]: Registration succeeded for: 10002@Gizmo5 7472721772
09:56:17.218 [CM504004]: Registration succeeded for: 10003@Gizmo5 7474388373
09:52:35.250 [CM503007]: Call(1): Device joined: sip:[email protected]:3798;rinstance=0a6fc9ad4a7b5615
09:52:35.234 [CM503007]: Call(1): Device joined: sip:[email protected]:5060
09:52:32.500 [CM505001]: Ext.10: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [] PBX contact: [sip:[email protected]:5060]
09:52:32.500 [CM503002]: Call(1): Alerting sip:[email protected]:3798;rinstance=0a6fc9ad4a7b5615
09:52:32.187 [CM503025]: Call(1): Calling Ext:Ext.10@[Dev:sip:[email protected]:3798;rinstance=0a6fc9ad4a7b5615]
09:52:32.125 [CM503004]: Call(1): Route 1: Ext:Ext.10@[Dev:sip:[email protected]:3798;rinstance=0a6fc9ad4a7b5615]
09:52:32.125 [CM503010]: Making route(s) to <sip:[email protected]:5060>
09:52:32.125 [CM505003]: Provider:[Gizmo5 7474388373] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [SIPCallProxy1] PBX contact: [sip:[email protected]:5060]
09:52:32.093 [CM503001]: Call(1): Incoming call from 4082066839@(Ln.10003@Gizmo5 7474388373) to <sip:[email protected]:5060>


Any suggests

Eric

 

[jmatson]

hey send me a google voice invite
[email protected]

 

[leejor]

I see a few different Gizmo/SipPhone numbers. Are you registering a trunk with the SipPhone server or with the Gizmo server?

 

[janofsky]

Just one line at a time.

 

[leejor]

That really doesn't answer the question. I use SipPhone and have a SipPhone trunk and register with the SipPhone server alone, no Gizmo (name) involved at all. Is your trunk registered with SipPhone (747 number) or Gizmo server?