Grandstream GXW4104 Provisioning - Missing VLAN Option

[udi.nesher]

I have just finished installing a Grandstream GXW4104 Gateway in my system.
This did not go smooth!

All my equipment is installed on VLAN=112. This includes the 3CX system, Phones, and this Gateway.
I manually set the gateway to VLAN=112 and that went well. But after provisioning the gateway always returned to VLAN=1 (No VLAN tag).
Eventually I guessed that the provisioning file is forcing it back to the default VLAN. I edited the template file for this device to set the VLAN to 112 and that solved the problem.

I suggest adding this VLAN parameter to the configuration form in 3CX (like it exists for phones) so that to avoid having to edit this template file.

 

[YiannisH_3CX]

Hi @udi.nesher

Thank you for reporting. Let us check the template to see if there is something we can do

 

[YiannisH_3CX]

We will actually make a change to the template and we will not provision that option. So what you set in the device will remain after reprovision.