Grandstream HT - Phone List

[Bronko]

Hi,

this is how my two HT 802 Extension looks like in list view:



It's working perfect, but the list doesn't looks like... ;-)
Any suggestions to have a clean optical feature?

 

[JohnS_3CX]

Are you on V16?

 

[Bronko]

Sorry, I'm on latest ver. 18.0.1.237

 

[JohnS_3CX]

Hi @Bronko

I have tested this same model / same firmware / same PBX but in my case it appears correctly:


I think your should just factory reset the device, and reconfigure it from scratch because it says unprovisioned and this is a sign that the device has not been configured correctly under Advanced >> FXS/DECT >> Grandstream HT802. Mine has both extensions setup correctly here:


You can find the guide here: https://www.3cx.com/voip-gateways/grandstream-ht-fxs/

 

[Bronko]

Hi @JohnS_3CX

thanks for your reply. I did it along your guide on first setup. Will redo it asap and be back...