Grok AI Transcription

[robinsonconsulting]

I've setup the Grok AI transcription on Version 20.0 Update 9 (Build 995 Release - AI 1.4.48) with Multi-Tenant turned on. I've made several test calls and voicemails and have not gotten the transcription working. We were previously using Google GCP for storage and for transcription. Do we need to change to local storage to use Grok?

 

[KyriacosS_3CX]

Hello,

Do you see any errors in logs?

 

[robinsonconsulting]

Thank you for your quick response. We figured it out.