GXW-4008 Registering Problems

[mpcovcd]

Hey everyone,
I had this setup a while ago and everythings was working then took it apart and now kicking myself! I spent nearly the past three hours trying to get the gxw-4008 to connect with the 3cx server. Theres a few parts of the instruction that I did not understand and I believe is the reason why this is not working.

How do I find out the static IP, and etc information that I need to place in the basic settings page and also the IP's for the profile 1 pages? I tried following the guide for getting it setup but that was the only part that was not explained.

Thanks so much, I'm burned out from trying .

 

[davidbenwell]

You would enter the IP address of the 3CX Server

Take a look at this guide, http://www.3cx.com/voip-gateways/Grandstream-GXW4024.html

i know this is for the 4024 but it will give you the basics etc.

 

[mpcovcd]

Hey Dave,
Thanks for the help although I was able to get it working beforehand. I was wondering if you knew how to setup an incoming PSTN line with the gxw-4008. I want to use that so if someone calls in using the PSTN line the digital receptionist will pick up and route to the proper extension.

Thanks!

 

[davidbenwell]

Should not be an issue really, the link I posted to the guide should put you in the right direction.

If you continue to have issues getting it working, we do offer a remote support session where we can log in to your PC / Server while you watch and we can sort it out.