Help with Patton SmartNode 4634

[Dubs]

Hi there,

I am having trouble getting this box to work. I have read the Patton FAQ on this site, but still cannot seem to get it to work.

We are trying to route our calls in and out of ISDN (BRI in the UK) via the SmartNode 4634. We also want DDI and Caller ID passed on if possible.

3CX will not register the VOIP gateway. Here is a copy of my config: -

#----------------------------------------------------------------#
# #
# SN4634/3BIS/UI #
# R3.20 2006-10-04 H323 SIP BRI #
# 1970-01-01T00:56:03 #
# Generated configuration file #
# #
#----------------------------------------------------------------#

cli version 3.20
dns-relay
webserver port 80 language en
sntp-client
sntp-client server primary 129.132.2.21 port 123 version 4

system

ic voice 0
low-bitrate-codec g729

profile napt NAPT_WAN

profile ppp default

profile tone-set default

profile voip default
codec 1 g711alaw64k rx-length 20 tx-length 20
codec 2 g711ulaw64k rx-length 20 tx-length 20

profile pstn default

profile sip default

profile dhcp-server DHCPS_LAN
network 192.168.0.0 255.255.255.0
include 1 192.168.0.10 192.168.0.99
lease 2 hours
default-router 1 192.168.0.1
domain-name-server 1 192.168.0.1

profile aaa default
method 1 local
method 2 none

context ip router

interface WAN
ipaddress dhcp
use profile napt NAPT_WAN
tcp adjust-mss rx mtu
tcp adjust-mss tx mtu

interface LAN
ipaddress 192.168.1.2 255.255.255.0
tcp adjust-mss rx mtu
tcp adjust-mss tx mtu

interface wan
ipaddress unnumbered

interface eth0
ipaddress 192.168.0.254 255.255.0.0

context cs switch

interface sip sip
bind gateway 3cxpbx
service default
route call dest-interface sip

interface sip SIP-IF
bind gateway 3cxpbx
service default

context cs switch
no shutdown

gateway sip 3cxpbx
bind interface eth0 router

service default
authentication 30002 password iQAbdwbb86U= encrypted
default-server 192.168.1.4 loose-router
registration-lifetime 1200
registrar 192.168.1.4

gateway sip 3cxpbx
no shutdown

port ethernet 0 0
medium auto
encapsulation ip
bind interface WAN router
no shutdown

port ethernet 0 1
medium auto
encapsulation ip
bind interface LAN router
no shutdown

port bri 0 0
clock auto
encapsulation q921

q921
protocol pmp
uni-side auto
encapsulation q931

q931
protocol dss1
uni-side user

port bri 0 0
shutdown

port bri 0 1
clock auto
encapsulation q921

q921
protocol pmp
uni-side auto
encapsulation q931

q931
protocol dss1
uni-side net

port bri 0 1
shutdown

port bri 0 2
clock auto
encapsulation q921

q921
protocol pmp
uni-side auto
encapsulation q931

q931
protocol dss1
uni-side net

port bri 0 2
shutdown


And here is a link to the manual: -

http://www.patton.com/manuals/SCG-r320.pdf

All the is completely new to me, so I am sure it is probably something very simple indeed.

I have also logged a call with Patton, and will post any responses here for the benefit of the community.

Any help greatly appreciated!

David

 

[N_G]

Hi David,

Just to doublecheck: Have you followed the instructions in the FAQ to the letter? Via the command line?

http://www.3cx.com/support/patton-smartnode.html

Because this way it should work.

If you post the server status log it will help to see what the problem is during registration.

 

[Dubs]

Well, I've definately tried the FAQ a few times, but 3cx will still not use this route. The PSTN line is registered OK, and the SmartNode also reports that it is registered, so this seems OK. However, when we try to route a call through to the VOIP gateway, it times out. Here is a server log when we try to make a call: -

09:13:55.578 CallConf::Rejected Call (C:2E) is rejected: Destination is not answering
09:13:55.578 StratInOut:nCancel Call from Ext.115 to 100 has been terminated; reason: Request Timeout
09:13:23.359 CallConf:nIncoming Incoming call from Ext.115 to sip:[email protected]

We have an outgoing rule which routes calls beginning with 9 to the PSTN line and a transform mask of r.

The colour of the PSTN line does not change from green, so it looks like it's not even trying to go via this route.

Any ideas?

David

P.S. Here is the new config from Patton: -

#----------------------------------------------------------------#
# #
# SN4634/3BIS/UI #
# R3.21 2007-03-23 H323 SIP BRI #
# 2007-04-27T16:03:32 #
# Generated configuration file #
# #
#----------------------------------------------------------------#

cli version 3.20
dns-client server 192.168.1.1
dns-relay
webserver port 80 language en
sntp-client
sntp-client server primary 129.132.2.21 port 123 version 4

system

ic voice 0
low-bitrate-codec g729

profile napt NAPT_WAN

profile ppp default

profile call-progress-tone UK_Dialtone
play 1 5000 350 0 440 0

profile call-progress-tone UK_Alertingtone
play 1 400 400 0 450 0
pause 2 200
play 3 400 400 0 450 0
pause 4 2000

profile call-progress-tone UK_Busytone
play 1 400 400 0
pause 2 400

profile tone-set default

profile tone-set UK
map call-progress-tone dial-tone UK_Dialtone
map call-progress-tone ringback-tone UK_Alertingtone
map call-progress-tone busy-tone UK_Busytone
map call-progress-tone release-tone UK_Busytone
map call-progress-tone congestion-tone UK_Busytone

profile voip default
codec 1 g711alaw64k rx-length 20 tx-length 20
codec 2 g711ulaw64k rx-length 20 tx-length 20

profile pstn default

profile sip default

profile dhcp-server DHCPS_LAN
network 192.168.1.0 255.255.255.0
include 1 192.168.1.10 192.168.1.99
lease 2 hours
default-router 1 192.168.1.1
domain-name-server 1 192.168.1.1

profile aaa default
method 1 local
method 2 none

context ip router

interface WAN
ipaddress dhcp
use profile napt NAPT_WAN
tcp adjust-mss rx mtu
tcp adjust-mss tx mtu

interface LAN
ipaddress 192.168.1.2 255.255.255.0
tcp adjust-mss rx mtu
tcp adjust-mss tx mtu

context ip router
route 0.0.0.0 0.0.0.0 192.168.1.1 0

context cs switch

routing-table called-e164 RT_FROM_ISDN
route default dest-interface PBX

interface isdn 3CX0
route call dest-table RT_FROM_ISDN
use profile tone-set UK

interface isdn 3CX1
route call dest-table RT_FROM_ISDN
use profile tone-set UK

interface sip PBX
bind gateway GW_PBX
service default
route call dest-service HG_ISDN
remote 192.168.1.4

service hunt-group HG_ISDN
drop-cause normal-unspecified
drop-cause no-circuit-channel-available
drop-cause network-out-of-order
drop-cause temporary-failure
drop-cause switching-equipment-congestion
drop-cause access-info-discarded
drop-cause circuit-channel-not-available
drop-cause resources-unavailable
route call 1 dest-interface 3CX0
route call 2 dest-interface 3CX1

context cs switch
no shutdown

gateway sip GW_PBX
bind interface LAN router

service default
defaultserver manual 192.168.1.4 loose-router
registration manual 192.168.1.4 use-default-server
user 10001 authenticate password iQAbdwbb86U= encrypted register default

gateway sip GW_PBX
no shutdown

port ethernet 0 0
medium auto
encapsulation ip
bind interface WAN router
no shutdown

port ethernet 0 1
medium auto
encapsulation ip
bind interface LAN router
no shutdown

port bri 0 0
clock auto
encapsulation q921

q921
protocol pmp
uni-side auto
encapsulation q931

q931
protocol dss1
uni-side user
encapsulation cc-isdn
bind interface 3CX0 switch

port bri 0 0
no shutdown

port bri 0 1
clock auto
encapsulation q921

q921
protocol pmp
uni-side auto
encapsulation q931

q931
protocol dss1
uni-side net
encapsulation cc-isdn
bind interface 3CX1 switch

port bri 0 1
no shutdown

port bri 0 2
clock auto
encapsulation q921

q921
protocol pmp
uni-side auto
encapsulation q931

q931
protocol dss1
uni-side net

port bri 0 2
shutdown

 

[N_G]

Hi,

Well post a sample configuration for the patton gateway early next week.

However i noticed you named the internal line for the pattong gateway to 100? By default thats 10000. 100 is not possible - I suggest sticking to the defaults.

 

[depri]

Help with Patton SN5634

Hello,

I hope I can find some help here for my problem.
Anyway my problem is very simple, but,...ok If I dial from ISDN phone to out -outgoing call everything is ok, but for incomming calls I have a problem. I get ring tone on Asub but no ringging ob ISDN phone, no connection.Could anyone please tell me what might be a problem for this case.thx

I am new in these area and I'm just getting to know all the secrets arount patton.


Any ideas,
Thanks Mik
ps:and the config ;

# SN4634/3BIS/UI #
# R3.20 2006-10-04 H323 SIP BRI #
# 2007-05-09T08:53:31 #
# Generated configuration file #
# #
#----------------------------------------------------------------#

cli version 3.20
operator admin password v+SdstnPq74= encrypted
dns-relay
webserver port 80 language en

system

ic voice 0
low-bitrate-codec g729

profile napt NAPT_WAN

profile ppp default

profile call-progress-tone defaultDialtone
play 1 700 425 -12
pause 2 800
play 3 200 425 -12
pause 4 300

profile call-progress-tone defaultAlertingtone
play 1 1000 425 -12
pause 2 4000

profile call-progress-tone defaultBusytone
play 1 500 425 -12
pause 2 500

profile tone-set default

profile voip default
codec 1 g711alaw64k rx-length 20 tx-length 20
codec 2 g711ulaw64k rx-length 20 tx-length 20
fax transmission 1 bypass g711alaw64k

profile pstn default

profile sip default

profile dhcp-server DHCPS_LAN
network 192.168.1.0 255.255.255.0
include 1 192.168.1.10 192.168.1.99
lease 2 hours
default-router 1 192.168.1.1
domain-name-server 1 192.168.1.1

profile aaa default
method 1 local
method 2 none

context ip router

interface WAN
ipaddress 172.15.0.5 255.255.0.0
icmp redirect accept
use profile napt NAPT_WAN
tcp adjust-mss rx mtu
tcp adjust-mss tx mtu

interface LAN
ipaddress 192.168.1.1 255.255.255.0
tcp adjust-mss rx mtu
tcp adjust-mss tx mtu

context ip router
dhcp-server use DHCPS_LAN
route 0.0.0.0 0.0.0.0 172.15.0.1 0

context cs switch

routing-table called-e164 RTABLE
route T dest-interface SIP_P

mapping-table called-e164 to called-e164 mapping
map 49200 to 49200

interface isdn ISDN_P
route call dest-interface SIP_P
display emit
dtmf-dialing
isdn-date-time
caller-name

interface sip SIP_P
bind gateway SIP-P
service default
route call dest-interface ISDN_P
early-disconnect

context cs switch
no shutdown

gateway sip SIP-P
transaction-timeout invite 60
penalty-box-time 600
bind interface WAN router

service default
domain 172.18.0.2
realm 172.18.0.2
default-server 172.18.0.2 5060 strict-router
registrar 172.18.0.2 5060
user 338618 display-name P

gateway sip SIP-P
no shutdown

port ethernet 0 0
medium auto
encapsulation ip
bind interface WAN router
no shutdown

port ethernet 0 1
medium auto
encapsulation ip
bind interface LAN router
no shutdown

port bri 0 0
clock auto
encapsulation q921

q921
protocol pmp
uni-side auto
encapsulation q931

q931
protocol dss1
uni-side user

port bri 0 0
shutdown

port bri 0 1
clock auto
encapsulation q921
power-feed

q921
permanent-layer2
protocol pmp
uni-side auto
encapsulation q931

q931
protocol dss1
uni-side net
encapsulation cc-isdn
bind interface ISDN_P switch

port bri 0 1
no shutdown

port bri 0 2
clock auto
encapsulation q921

q921
permanent-layer2
protocol pmp
uni-side net
encapsulation q931

q931
protocol dss1
uni-side net
encapsulation cc-isdn

port bri 0 2
shutdown

SN4634/3BIS/UI