Solved Hidden extension in management console

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JSlow

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So, this was probably my goof but we have a 4 digit extension setup. Without thinking I made extension 0001. 3CX gladly accepted it and it's able to be called if you dial 0001. There also doesn't seem to be any negative effect on the rest of the system either. However it does NOT show in the extension page in the management console. If you export all extensions it will be shown where you can recover whatever information you need for that extension.

This is mostly just a bug report since I don't know where to put it and also asking if it's possible to remove the extension even though I can't see it.


EDIT: I'm just dumb. Needed to clear browser cache and relog
 
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You are logging into the management console as the admin user. In the top right you will see a uppercase A

1624629000431.png
 
Turns out it was just a cache issue. Clearing the cache on the browser made it suddenly appear. Whoops. Should of done this before posting. My bad
 
Hi JSlow,

Great to hear you fixed your issue. If you need any assistance going forward, feel free to open a new thread!
 
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