Holiday period settings not working correctly

[dotinteractive]

Good afternoon
I have an enterprise subscription and when I’m creating a holiday period and select my sound it’s not playing my sound that is configured.
It’s also not playing the sound of the digital receptionist with the HOL extension.
It’s playing the sound of the “out of office” route that is played normally when the office is closed after office hours.
I have a 3CX hosted PBX version 18.0 Update 7 (Build 312)
Anyone have this issue also and know a solution?
Thank you!

 

[ChrisP_3CX]

In the Inbound Rules or under Sip Trunk select "Play holiday prompt when it's a global holiday", if a call comes on a day/time that is set as a Global Holiday, it will trigger the prompt you have set for that Global Holiday.