Solved Hosted Portal Down

[ConnectPS]

Hi.

I am unable to access my hosted PBX portal. Im on the ....il.3cx.us Domain.

Thanks,
Jim

 

[StavrosA_3CX]

Hello,

Please send us an email with your License Key or FQDN to check this out.

 

[ConnectPS]

Hello,

Please send us an email with your License Key or FQDN to check this out.

Sent. Thanks!

 

[StavrosA_3CX]

Hello @ConnectPS ,

As per my response to your email,

This is an on Premise 3CX installation and not Hosted with 3CX.
The problem seems to be with the automatic revoke of your FQDN as pointed out in the below Guide (Probably due to inactivity) :
Automatic Revoke of FQDN

Follow the below guide to setup your FQDN again through the 3CX portal :
FQDN Management