Hot Desking - Can't Assign Ext

[darenfriday]

Hi Chaps

I've managed to get my four Yealink T23G handsets in the Hotdesking window and they are listed in the Phones list but the 'Assign Ext' button stays greyed out.

Help please

Thanks

Daren

 

[Saqqara]

You do not assign it to an extension via the 3CX management console

This is done on the phone, using the ext number and voicemail pin - you need to allow the extension to be used by hotdesking

https://www.3cx.com/docs/hot-desking/

What is displayed on the phone screen ?

 

[darenfriday]

It does work, I was just following the video Paul sent me and it said to assign from the management console

 

[YiannisH_3CX]

Since the phones are listed in the Hotdesking tab and are listed in the phone tab as well all you need to do is login to the phone as an extension.
You should see the phone provisioned as HDxxxx. Ensure the extension has the right to use hotdesking from it's Option tab and login to the phone using the dial code and the pin number as specified in the guide.