HotDesking V20 No Service

KimN

Bronze Partner
Joined
Feb 15, 2023
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Yealink T48S added as a Hot Desking phone on V20 (off premise), always shows no service. Dialing *77* code gives a busy tone.

I added Yealink T48S as a Hot Desking phone on V20 (off premise), then reset phone to factory defaults but after boot, it always shows no service. After reboot, I see the T48S on PNP phone list unassigned, but under Hot Desking phone, it is red. Same steps performed on V18, T48S phones works fine as a Hot Desking phone.

Should both options below be enabled?
3CX RPS - Remote Provisioning Server (tried both On and Off and phone reboot, no difference)
Provisioning Secret Key
 
Fixed, no more reset phone to factory defaults needed
 

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