Hotel Console

[Chris Rizzuto]

I am looking at a 3CX opportunity with a hotel. They currently have a Mitel Hotel Console at the front desk, It is a Mitel Superconsole 1000.

If I move the client to 3CX is there anything comparable that they can use at the front desk?

Thanks for any ideas or suggestions.

Cheers,
Chris

 

[StefanW]

Hello,

looking at the device, it looks just like a big phone with BLF keys. What is the main function the customer is using on it so we can advise what to use instead in 3CX.

https://www.3cx.com/pbx/hotel/

 

[Chris Rizzuto]

Currently, the device allows for the following:

-4 incoming lines with a hold
-Toggle the message light for an any of the analog phone extensions within the hotel.
-Setup multiple wakeup calls for any of the analog phone extensions within the hotel.

I would be using several GrandStream FXS Gateway units to communicate with the analog extensions.

 

[StefanW]

You could but toggling of the message light does not exist anymore and FXS gateways not even been able to turn on the MWI. If you have a cat5 wire I recommend replacing them with a hotel ip phone such as: http://www.fanvil.hk/index.php/fanvil-h5-hotel-ip-phone/

setting wakeup calls can be done via a web page (3CX Web APP).
You can check guests in and out, set reminders for them (and the phones ring at the time to be woken up).