How do I get a view of all active/missed live calls in 3CX web client in real time?

[Aurora-Support]

A customer of ours has requested he sees all active and missed calls in the business like he used to do before we upgraded him to v20. I'm not sure what view he was using, and neither is he. Looking around, I see one can get a report from Admin>Reports>Call Log, however, viewing that I'm thinking that is a report of past calls and not live. Is there such a thing still in v20 and if so can you please tell me where this is? Thanks in advance

 

[bitn2]

Yes the central penal in the softphone or webclient.

 

[Aurora-Support]

Thank you, can you please clarify if this will show active calls from ring groups as well?

 

[bitn2]

This will show every call on your pbx.

 

[KyriacosS_3CX]

Thank you, can you please clarify if this will show active calls from ring groups as well?

Just make sure the viewing user has the proper view permissions.