How do I integrate 3CX with Cisco Call Manager?

[vincent Kavila]

Hello Community,

Does anyone have any idea on how to integrate 3CX with a Cisco call manager?

Thank you

 

[SweetAction]

Hello Community,

Does anyone have any idea on how to integrate 3CX with a Cisco call manager?

Thank you

What does integrate mean? Make calls between the systems? Something else?

 

[vincent Kavila]

What does integrate mean? Make calls between the systems? Something else?

Yes, I need to be able to make calls between the systems.

 

[SweetAction]

Yes, I need to be able to make calls between the systems.

You make a generic SIP Trunk in 3CX pointing to the CUCM IP and port. And you need an outbound rule directing calls to use that trunk when dialing extensions on that system.

In CUCM, you need a trunk as well. And modify route table to direct extensions to 3CX as needed.

It's like adding any other trunk to the systems.

 

[vincent Kavila]

You make a generic SIP Trunk in 3CX pointing to the CUCM IP and port. And you need an outbound rule directing calls to use that trunk when dialing extensions on that system.

In CUCM, you need a trunk as well. And modify route table to direct extensions to 3CX as needed.

It's like adding any other trunk to the systems.

Thank you

 

[Sergey B.]

Hi,

Example trunk configuring between 3CX and CM - link to blog (eng)

Best regards.