How to access my VM from outside office.

[ThomasAJ]

Can it only be done by having say V11 and 3CXPhone for IOS? (We have V10) logging on then 999 etc...

I have read the various articles at 3CX but still cannot figure what number to call and what to do.

I know this is vague but if our company main number is 1234 5678 how can I get to my VM if somebody answers. Or if it there is no answer eg after hours and I get to a message bank how can I tell it to access my VM for say EXT 10. I tried entering 99# but 3CX left the greeting message and just started to ring again as if it was an initial call.

There must be something simple I am missing here.

 

[jasit]

two ways,

1) have your voicemail goto email, then you can listen to it anywhere.

2) setup a backdoor phone number that goes directly to a digital assistant, we use this and have our family members call using this number instead of tying up the time of our receptionist.
then when you call the voicemail extension press the correct button pound I think, then type your extension and pin and you are in.

 

[ThomasAJ]

2) setup a backdoor phone number that goes directly to a digital assistant, we use this and have our family members call using this number instead of tying up the time of our receptionist.
then when you call the voicemail extension press the correct button pound I think, then type your extension and pin and you are in.

OK thanks - I will try it.