How to Cancel a subscription?

Avram Grossman

Customer
Joined
Jan 5, 2019
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42
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My client cancelled their subscription short around the time it was up for renewal. I had paid for the renewal in advance.
I do not see how to get a refund on the subscription. I contacted support and they said "someone" would get back to me.
Nothing. Anyone have any other ideas on who to get a refund on unused subscriptions?
 
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