How to clear Login access denied?

[greychain]

Normal thing is to try logging in from a different IP, but that doesn't seem to work.

This is being shown for admin accounts on both local network and remote networks.

Login into the webclient portal works OK, I have tried many different times.

 

[Charles_3CX]

This indicates console restrictions are enabled and the ip address your connecting in from is not added..

Open a support as we have to deal with this for you.