How to find my old invoices

[SAGreg]

Hi, I'm trying to contact someone, anyone, at 3CX so I can get my old invoices. The person who used to manage our system is not around so I'm tidying up some old paperwork. I can't find anything like this on the dashboard or in admin settings, and when I "contact 3CX" it just gives me a useless AI bot that tells me it can't help me and sends me here. Is 3CX staffed by actual humans who can help me find my old invoices? Does anyone have any advice on this? Thanks.

 

[MarcM_3CX]

Hello @SAGreg thank you for your message. The AI bot gave you the correct advice in bringing you here. As a 4SC PRO license holder this is the correct route for customer care and to reach human-led service if you can't find what you are looking for with the assistance of the AI Agent. A customer service representative will be in touch with you directly. Please have your company information and license details available to help us identify the invoices you are referring to so we can follow up with you directly.