How to Import Provider Template on v20 ENT Windows 11

[PD-SII]

If this has been answered already, please just link me to the previous forum post. I recently upgraded one of our clients to v20 and found that I have a need to import a provider template. I can't seem to find this option under Voice & Chat. It appears to be missing. Can someone let me know if there is a new process for this .. or if I'm just blindly missing it? Thanks in advance!

 

[fxbastler]

and found that I have a need to import a provider template. I can't seem to find this option under Voice & Chat. It appears to be missing. Can someone let me know if there is a new process for this .. or if I'm just blindly missing it?

Admin / Advanced / Templates / Provider Templates

 

[PD-SII]

I found that section, and maybe I'm just confused. As an example .. in v18 you would select to create a new SIP Trunk .. select Generic SIP Trunk (template) .. modify your Inbound/Outbound rules .. it creates the trunk .. life is good. I could export those and then reimport on another system (after some mods to IP/Name/Etc) and it would show up with the name of the trunk, etc .. but I'm still only using the Generic SIP Trunk template. Was this actually creating multiple Generic SIP Trunk templates when I was doing this? This could be the source of my misunderstanding as I guess I would have expected to see all those duplicates (with different names) listed under Provider Templates. So I guess my question is .. can I export my Trunk in the same fashion as before .. reimport into this new area .. and it will show up the same as it did on v18? Or does this just provide you with an additional provider template to choose from when creating a new trunk (eg: like Generic SIP Trunk)?

Thank you for the response

 

[AndreasPo_3CX]

Hi @PD-SII

The import provider function, is essentially the same as V18, just in a different place.
When you use this function, you do not create a new provider template, you just import the configuration for a new SIP trunk.
The import is going to use the same provider template as the SIP trunk you exported.
So if you had a SIP trunk that used the GenericVoIPProvider template, when you export it and import it, the new trunk will use that template.

 

[PD-SII]

Thank you for the explanation Andreas and clearing up my misunderstanding. You were right in that it worked the same as v18 .. just in a different place. Couple other questions .. and these are minor things
1. Is there a way to see the Register Sent/Register Ok/Last Failed Register information? Is that also in a new location?
2. Is there a way to sort the list by name/status/main trunk number (or Information as it looks to be called now)? It looks like they might be sorted in the order they were added

Thanks again for the assist!

 

[PD-SII]

Thought I'd ask this one last time .. and I realize some features won't be carried forward in the new version for various reasons .. I'm just curious if the 2 below items fall into that category or if I'm just overlooking a new location where this is now presented .. and that is mostly #1. #2 would be nice so they are not jumbled up, but I have a feeling that might come at a later date once more important items are addressed .. unless of course there is a hidden trick someone can share that I haven't figured out yet .. thanks everyone

1. Is there a way to see the Register Sent/Register Ok/Last Failed Register information? Is that also in a new location?
2. Is there a way to sort the list by name/status/main trunk number (or Information as it looks to be called now)? It looks like they might be sorted in the order they were added

 

[AndreasPo_3CX]

Hi @PD-SII

The Register Sent/Register Ok/Last Failed Register information is not available in V20 and also there is no way to sort trunks in Voice & Chat, you can search though.

 

[PD-SII]

Thank you for the confirmation Andreas