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- Apr 24, 2025
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Hi everyone,
I'm currently using the Premium service and working on integrating it with my system. I have a technical question regarding the API, specifically about the Logs Calls and Active Calls records.
I'm trying to determine whether there's a way to correlate a call recorded in Logs Calls with an ongoing call from Active Calls. So far, I've noticed that each entry seems to have a different ID, and I haven't found a clear way to link them.
Is there any known method or field that allows establishing this relationship, if possible?
Thanks in advance for your help!
JSON ACTIVE LOGS :
{
"Id": 77701,
"Caller": "10000 Flowroute (+19562511082)",
"Callee": "10000 Flowroute (14696948220)",
"Status": "Talking",
"LastChangeStatus": "2025-04-24T16:55:43Z",
"EstablishedAt": "2025-04-24T16:55:43Z",
"ServerNow": "2025-04-24T17:21:32.3068154Z"
}
JSON CALL LOGS:
{
"CallId": 3050459,
"Indent": 1,
"StartTime": "2025-04-24T16:56:13.490539Z",
"SourceType": 1,
"SourceDn": "10000",
"SourceCallerId": "+19562511082",
"SourceDisplayName": "[V]WIRELESS CAL:RL Ticket Sales (+19562511082)",
"DestinationType": 1,
"DestinationDn": "10000",
"DestinationCallerId": "14696948220",
"DestinationDisplayName": "14696948220",
"ActionType": 6,
"ActionDnType": 1,
"actionDnDn": "10000",
"ActionDnCallerId": "14696948220",
"ActionDnDisplayName": "14696948220",
"RingingDuration": "PT1.216975S",
"TalkingDuration": "PT31M50.921604S",
"CallCost": 31.85,
"Answered": true,
"RecordingUrl": "",
"SubrowDescNumber": 1,
"Reason": "Terminated by 14696948220",
"SegmentId": 10885537,
"QualityReport": false
},
I'm currently using the Premium service and working on integrating it with my system. I have a technical question regarding the API, specifically about the Logs Calls and Active Calls records.
I'm trying to determine whether there's a way to correlate a call recorded in Logs Calls with an ongoing call from Active Calls. So far, I've noticed that each entry seems to have a different ID, and I haven't found a clear way to link them.
Is there any known method or field that allows establishing this relationship, if possible?
Thanks in advance for your help!
JSON ACTIVE LOGS :
{
"Id": 77701,
"Caller": "10000 Flowroute (+19562511082)",
"Callee": "10000 Flowroute (14696948220)",
"Status": "Talking",
"LastChangeStatus": "2025-04-24T16:55:43Z",
"EstablishedAt": "2025-04-24T16:55:43Z",
"ServerNow": "2025-04-24T17:21:32.3068154Z"
}
JSON CALL LOGS:
{
"CallId": 3050459,
"Indent": 1,
"StartTime": "2025-04-24T16:56:13.490539Z",
"SourceType": 1,
"SourceDn": "10000",
"SourceCallerId": "+19562511082",
"SourceDisplayName": "[V]WIRELESS CAL:RL Ticket Sales (+19562511082)",
"DestinationType": 1,
"DestinationDn": "10000",
"DestinationCallerId": "14696948220",
"DestinationDisplayName": "14696948220",
"ActionType": 6,
"ActionDnType": 1,
"actionDnDn": "10000",
"ActionDnCallerId": "14696948220",
"ActionDnDisplayName": "14696948220",
"RingingDuration": "PT1.216975S",
"TalkingDuration": "PT31M50.921604S",
"CallCost": 31.85,
"Answered": true,
"RecordingUrl": "",
"SubrowDescNumber": 1,
"Reason": "Terminated by 14696948220",
"SegmentId": 10885537,
"QualityReport": false
},