Solved How to log out of windows app

[Baldog]

we have a couple of phones on the front desk and different users use them. I cant find a way to log out of the desktop app at all?

 

[VasilisV_3CX]

Hi @Baldog,

If you want to log out or change the login, you'll need to click on the three dots at the top right of the Windows client, then Configure Accounts.



You will see the list of Accounts added to the Windows Client, you can tick one, or untick all. Ticking one will log another user in.

 

[Baldog]

I dont seem to have those dots in the 3cx app? can you post a full screen image?

 

[VasilisV_3CX]

Hi @Baldog,

To clarify, are you referring to the 3CX Windows App, or the 3CX Desktop App?

 

[Baldog]

Oh sorry, i don't know the difference i thought they were the same. Its the one we have downloaded and installed on to windows 10

 

[VasilisV_3CX]

Hi @Baldog,

If you're using a v18 PBX, and you've installed from this interface:



Then it's the Desktop App. Both install onto your Windows PC. If that's the case, coming back to your original question:

You just need to log in on the Web Client and click the same button as shown in the image above, then click Provision instead of Install.

 

[Baldog]

ah ok, we'll uninstall the desktop app and just continue to use the web as there seems to be no benefit in having it if its not a standalone app. Thank you for your help

 

[VasilisV_3CX]

Hi again @Baldog,

Sure thing, just some food for thought:

https://www.3cx.com/blog/unified-communications/3cx-windows-desktop-app-review/
https://www.3cx.com/blog/releases/v18-alpha-5/