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TLDR: Add "@1/fV" without "" to the end of a speed dial BLF key on Fanvil provisioned phones using 3CX to have them try a video call instead of audio.
Posting to help anyone else out that perhaps has some Fanvil i31s door phones and some Fanvil x6 or above (X6U, X7, etc) phones desiring to call a video door phone and have video with audio. It by default only has audio on the call.
Problem:
With default settings, Fanvil x6/u will do audio calls for BLF/Speed dial keys when set in 3CX. There isn't a field to specify video or audio for the outgoing calls in the 3CX GUI or app. This means that if you want your phones to make a video call to a Fanvil i31s, you can either:
1. Manually log into the phone, add the BLF key and set video as the call type. This will be erased/removed the next time the phone provisions on a default template since it's custom.
or
2. Setup a custom template and either hard code the settings there for all phones with that template
Solution: Add the proper code to the Custom Speed Dial BLF settings to have the phone do video instead of audio. I noticed on exporting a Fanvil config that it had something like this for a video BLF.
<Fkey index="11">
<Type>1</Type>
<Value>123@1/fV</Value>
<Title>Video Door</Title>
<ICON>Yellow</ICON>
As we know in the Fanvil 3cx template you have something like this:
{IF ua=Fanvil X6U}
{IF blf11}
<Type>1</Type>
<Value>123</Value>
<Title>Bob Smith</Title>
Well, just taking a shot at it, I put the value into the 3CX GUI from the admin console and from the 3CX app and they successfully made the phone outbound call using video instead of only audio.
This could work for other model phones that can display video from video sources, but only have tested using Fanvils.
Posting to help anyone else out that perhaps has some Fanvil i31s door phones and some Fanvil x6 or above (X6U, X7, etc) phones desiring to call a video door phone and have video with audio. It by default only has audio on the call.
Problem:
With default settings, Fanvil x6/u will do audio calls for BLF/Speed dial keys when set in 3CX. There isn't a field to specify video or audio for the outgoing calls in the 3CX GUI or app. This means that if you want your phones to make a video call to a Fanvil i31s, you can either:
1. Manually log into the phone, add the BLF key and set video as the call type. This will be erased/removed the next time the phone provisions on a default template since it's custom.
or
2. Setup a custom template and either hard code the settings there for all phones with that template
Solution: Add the proper code to the Custom Speed Dial BLF settings to have the phone do video instead of audio. I noticed on exporting a Fanvil config that it had something like this for a video BLF.
<Fkey index="11">
<Type>1</Type>
<Value>123@1/fV</Value>
<Title>Video Door</Title>
<ICON>Yellow</ICON>
As we know in the Fanvil 3cx template you have something like this:
{IF ua=Fanvil X6U}
{IF blf11}
<Type>1</Type>
<Value>123</Value>
<Title>Bob Smith</Title>
Well, just taking a shot at it, I put the value into the 3CX GUI from the admin console and from the 3CX app and they successfully made the phone outbound call using video instead of only audio.
This could work for other model phones that can display video from video sources, but only have tested using Fanvils.
