How to manually delete call recordings

[hilal esa]

I am new to 3CX.

How does one delete call recordings.

Thanks

HE

 

[complex1]

Go to the directory where the calls are stored, select the call you want to delete, and delete it.
To find the directory (recording path) go to Settings >> General >> Global Options.

 

[hilal esa]

By deleting the files manually will I not mess up the database entry in the 3CX Phone System database. I was worried that each file is listed in the database.

 

[complex1]

Hi,

No, it won’t mess up the database. The PLAY links will remain visible in the database, but this does the database any harm.