Solved How to play after Hours Q Message and then disconnect call?

[Robertos]

I have an inbound SIP DID that terinates on a Q. I have set a schedule and at 5PM, I want to play a message to call back during office hours M-F 9-5.

I did this on Inbound Rule -> Rule (which points to Q) -> Route Calls "Destination for calls outside office hours" -> Voicemail box for Extension.

I setup a dummy extension 500 and then recorded a greeting which plays out fine but then you hear a beep to leave a voice mail. I do not want this option. I just want to play the message "please call back during business hours bla bla" and then disconnect call.

how do we do this?

 

[Saqqara]

Instead of using a dummy extension, create a dummy IVR and change destination for invalid or no DTMF input to 'End Call'

 

[Robertos]

Perfect solution! Thank you @Saqqara !