How to renew free subscription

[juntec]

I am a supplier and have a client 3cx free subscrption expired but i am unable to renew it.

Expired 03/19/23 and when i click on renew it says

This is a free subscrption the conditions....

Do i just leave it as it is and it auto renews for free subscription?

 

[IrinaP_3CX]

Hello @juntec

If this subscription was created after the 1st of January 2023, it would have 2 months free trial.
If the subscription is required for a self-hosted or on-premise dedicated system, an upgrade to PRO or Enterprise edition is required.
You can upgrade the same subscription at any time, and here is the current Pricing for a Dedicated Instance for your convenience.

If you need any assistance with the upgrade, please feel free to contact our CSR team with subscription details and we wil be happy to help

Best regards,
Irina

 

[juntec]

Hello @juntec

If this subscription was created after the 1st of January 2023, it would have 2 months free trial.
If the subscription is required for a self-hosted or on-premise dedicated system, an upgrade to PRO or Enterprise edition is required.
You can upgrade the same subscription at any time, and here is the current Pricing for a Dedicated Instance for your convenience.

If you need any assistance with the upgrade, please feel free to contact our CSR team with subscription details and we wil be happy to help

Best regards,
Irina

Thank you, i ended up upgrading them to PRO edition and will let all new onboarding clients know of the cost of 3CX software per year.

 

[IrinaP_3CX]

Hello @juntec

Thank you for the update and upgrade.

Do not hesitate to get in touch if any further help is needed - we wil be glad to assist

Best regards,
Irina