How to set agent hours when not using Word Press

[jlhuser]

I am using the create chat tool. I have configured an extension to be the one receiving the chats. I don't see any where in the HTML configuration to set the hours. In the extension, I did set the hours for that specific extension. That did not seam to work. Any other suggestions?

 

[VasilisV_3CX]

Hi @jlhuser,

If you set the 3CX office hours, the agent won't be available to answer chat messages when they're out of office. This will follow the standard offline message rubric.