How to stop outbound calling after timeout

[lemonpie]

Hello everyone!
I have created a predictive dialer that register in my DB if timout (30 sec) is exeeded.
It works, but I cannot find a way to stop outbound calling after timeout.
This because when timeout expires, call still ringing. And could happen that at 31st second, called responds (or voice mail is triggered) distorting DB registration.
Any help would be great, thanks.

 

[edossantos]

Hello everyone!
I have created a predictive dialer that register in my DB if timout (30 sec) is exeeded.
It works, but I cannot find a way to stop outbound calling after timeout.
This because when timeout expires, call still ringing. And could happen that at 31st second, called responds (or voice mail is triggered) distorting DB registration.
Any help would be great, thanks.

This is indeed a known limitation. The Make Call component lets you configure a timeout to wait for the call establishment, but there is no way to abort the ongoing call after that. So the call might be established later. Unfortunately there is no way to solve this at the time being, you might want to set a longer timeout, so the call is ended by the SIP Trunk before this expires.

 

[lemonpie]

Hi Ernesto, thank for your answer!
Ok, I hope this issue can be solved by next updates