How to switch a call between phones

[rreisbick]

I have not been able to figure out how to switch a call between my cell phone and my office phone. They are both at the same extension. Basically I want to be able to take a call I'm on and switch phones. If I come into the office with a call on the mobile then I would like to place it on hold and switch to the office phone and visa-verse.

Where would this be in the manual?

Thanks
Richard Reisbick

 

[leejor]

If you are talking about a call that has been forwarded to your cell phone, then I don't believe you can. It is not a 3CX extension, therefore you cannot invoke 3CX options such as transfer or parking a call. Once the call goes to your cell phone, (as far as I'm aware), all you can do is hang up.

If it is a call to the 3CX phone (extension off the 3CX PBX), then you can either transfer the call to the same extension (options on the extension, in 3CX PBX, must be set to allow this), or you can park the call, then retrieve it.