How to Visualize your 3CX Contact Center Phone System with Grafana

[nikolascx]

Sofia Neroda, Partner Development Manager at Grafana Labs, co-authored this post.​

3CX provides a robust, flexible IP PBX platform used by organizations of all sizes to power their contact centers. It offers detailed call activity, agent performance metrics, and operational insights — all of which become even more powerful whe...

Continue reading the Original Blog Post.

 

[UCMUserAZ]

Just installed this and connected to our PostGres datasource. Really nice! Note, Grafana had an issue with 12.3.0 Windows with datasource plugin errors. It was fixed in 12.3.1. I like the Health Monitoring dashboard. Thanks. Working good.