I deleted a user and need to reuse their email address

[Build]

When I try to add the new user, it tells me that email address is already in use. I can't find the user because I already deleted them, how do I fix this? Can I bring back the old user? Can I complete the deletion of the old user?

 

[Build]

Anyone?

 

[Vali_3CX]

You may try the "+1" trick, ie if original was aaa[at]bbb.com, now try aaa+1[at]bbb.com

 

[NicholasP_3CX]

under your portal, how many installations do you see under the 3cx.cloud domain, and if more than 1, are they on the same host? (4 digit number)

 

[Build]

under your portal, how many installations do you see under the 3cx.cloud domain, and if more than 1, are they on the same host? (4 digit number)

I have 2 installs (not sure why) and they're both under 1590. When I click to manage both of them, they both go to the same management console and the users in question are not present.

 

[Build]

Anyone?

 

[Build]

If anyone could help, that would be great.