I have install the update... PBX will not working any more

[Dummy]

Hello,

I have installing the update. When this are finished the PBX will not working any more. In the server status are the next problems..

19:23:53.203 CallMgr::Initialize [CM000002] *!* Failed to initialize SIP stack!
19:23:53.187 gt;>:Failed to create transport: V4 UDP 5060 on ANY
19:23:53.078 gt;>:[ V4 0.0.0.0:5060 UDP target domain=unspecified connectionId=0 ] already in use
19:23:53.046 CallMgr::Stack::Initialize [CM106000] ** Adding transports **
19:23:52.937 CallMgr::Initialize [CM100003] ** Initializing SIP stack **
19:23:52.937 CallMgr::Initialize [CM100002] Default Local IP address: 192.168.50.13:5060
19:23:52.734 CallMgr::Initialize [CM100001] Version: 3.1.2434.0
19:23:52.734 CallMgr::Initialize [CM100000] Start 3CX PhoneSystem Call Manager
19:23:52.703 LoadLicenceInfo [CM100008] Licence loading error

We can help me!!

Dear Ferry

 

[etm_ltd]

Dummy,

Try to download again http://www.3cx.com/downloads/3CXPhoneSystem31.exe
then reinstall 3CX.

Deactivate your antivirus software

During setup it can stop because of some .exe that are running. The setup routine identify the name of the file so go into:

%3CX _folder%BIN/ and rename each 3CXxxxxx.exe file the setup routine stops and click again on RETRY

I have done it and it work

 

[Mirzab]

There may be other more accurate or relevant suggestions but I have truly found the easiest and fastest method to fix issues like these, presuming (unlike me in the past) you had the foresight to perform a full backup before upgrade, is to uninstall 3CX, reboot, and do a clean install of the new version. You would then restore from backup and re-enter license key if other than free version.