I have installed version 20.0.580.0 of the 3CX app from the Microsoft Store and successfully provisioned my extension.
Everything works well, but I'm having issues with call transfers, both unattended and attended.
Here's what happens:
Ben receives a call from John. He clicks on "Transfer" or "Attended Transfer," then navigates to the "Teams" section and selects Peter. As soon as Peter picks up the call, it goes into on-hold mode.
Ben is left on hold and has the option to either resume or drop the initial call with John.
Everything works well, but I'm having issues with call transfers, both unattended and attended.
Here's what happens:
Ben receives a call from John. He clicks on "Transfer" or "Attended Transfer," then navigates to the "Teams" section and selects Peter. As soon as Peter picks up the call, it goes into on-hold mode.
Ben is left on hold and has the option to either resume or drop the initial call with John.
