Import backup v9 to v10 during install**SOLVED ACCESS PROB

[bluetel2]

Hi,

very good plaisure to see v10 will plublish. nice work team.

I try to import backup from v9 and it's write "this is not supported backup"... it's from 2003 to xp... since installation wizard.

maybe it's because beta version... ?

tks

 

[Welzo]

Re: Import backup v9 to v10 during install

I had no problem doing backup of our live 3CX v9 and then import it at the installation of v10 on another (test) server.

 

[nb]

Re: Import backup v9 to v10 during install

Hi Bluetel - It cannot be - something very strange - we want to see it.
Can you send us the backup? Go on V9 and take a backup without prompts and no voicemails nothing at all.

[email protected] or upload somewhere like usual

 

[bluetel2]

Re: Import backup v9 to v10 during install

Hi Nicky

well it's stupid error. is on share disk and from server i have not rights, and new 3cx server said this error message, but when i try with backup and restore, it said error accès...

sorry for distub

 

[nb]

Re: Import backup v9 to v10 during install

Dont worry - you have me a fright.

So it is an access problem right? To make sure copy the backup to the local disk and try and restore from there.

 

[bluetel2]

Re: Import backup v9 to v10 during install

Dont worry - you have me a fright.

So it is an access problem right? To make sure copy the backup to the local disk and try and restore from there.

Yes i do it like this and it worked. I was deceived by the generic message when import existing PBX during install.

tks Nicky