Important News about the 4 SC FREE Subscription

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after the 50 licenses??? How much will Standard 4 cost?
We no longer sell new Standard edition licenses. We stopped selling them as of August - last year. All partners were informed of this.

50 Free (Dedicated) licenses is the limit for Gold partners. For Platinums the limit is 75. If you check the bottom of the blogpost - this is explained per level.

If you currently exceed the quota for your partner level, I strongly recommend you start upgrading them to paid subscriptions! This will also contribute to hitting higher partner targets!
 
If you currently exceed the quota for your partner level, I strongly recommend you start upgrading them to paid subscriptions!
how many time I have to do that?
 
how many time I have to do that?
You have until 30th June 2023, which is 3.5 months away.

To recap:

All 3CX FREE must be registered in the customer's details and the number of the 3CX FREE assigned to your partner ID, should not exceed your free key quota by this date.
 
You have until 30th June 2023, which is 3.5 months away.

To recap:

All 3CX FREE must be registered in the customer's details and the number of the 3CX FREE assigned to your partner ID, should not exceed your free key quota by this date.
Do you realize how big problem you caused to us ??? We have more than 300 PBXs with Standard 4 ... It would be much much better if you charged Standard 4 and NOT force us to upgrade to PRO 4 ...
 
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Do you realize how big problem you caused to us ??? We have more than 300 PBXs with Standard 4 ... It would be much much better if you charged Standard 4 and NOT force us to upgrade to PRO 4 ...
Partners should not to build a whole business around the free model. It's free and can change at any time. Plus you have partner targets to hit! Upgrade them to 4SC PROs @ 145Euros each and you may even make it to Titanium this year!

Alternatively, move them to StartUP which is our new free offering.
 
Is it something possible to swtich a 4SC to startup pro instead of pro4 ?
 
Do you realize how big problem you caused to us ??? We have more than 300 PBXs with Standard 4 ... It would be much much better if you charged Standard 4 and NOT force us to upgrade to PRO 4 ...
You dont have 300 PBX with standard, you have 300 PBX with free edition. That's a very different thing.
 
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You dont have 300 PBX with standard, you have 300 PBX with free edition. That's a very different thing.
I prefer 1000000 times to have Standard 4 with 100 EUR/year (list price) compared to what it's happening now... I do not have any problem to pay for the standard 4 license and that's the fair for all the partners! But give me the option, NOT to push me to PRO 4 because not all the customers are able to pay for PRO. So prepare to lose licenses and customers...

Do you get my point of thinking @Nick Galea ? I agree with the changes, I disagree because you do not give me the options I had in the past and the standard edition was an excellent choice! So start charging it!
 
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I prefer 1000000 times to have Standard 4 with 100 EUR/year (list price) compared to what it's happening now... I do not have any problem to pay for the standard 4 license and that's the fair for all the partners! But give me the option, NOT to push me to PRO 4 because not all the customers are able to pay for PRO. So prepare to lose licenses and customers...

Do you get my point of thinking @Nick Galea ? I agree with the changes, I disagree because you do not give me the options I had in the past and the standard edition was an excellent choice! So start charging it!
But you can renew existing Standard 4 licenses that aren't expired. Not sure your local price, but 3CX portal shows for me $150 Canadian MSRP vs $210 MSRP for Pro 4. Higher than it was before Standard licenses were deprecated but still cheaper than Pro.
 
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But you can renew existing Standard 4 / Free 4 licenses. Not sure your local price, but 3CX portal shows for me $150 Canadian MSRP vs $210 MSRP for Pro 4. Higher than it was before Standard licenses were deprecated but still cheaper than Pro.
No I cant... When I click on renew system informs me that I have to upgrade to PRO or ENT
 
No I cant... When I click on renew system informs me that I have to upgrade to PRO or ENT
Sorry I edited my post. Seems you can on some but not others. Depending on which license I choose I get the option to renew or not. Must be related to the difference between Free 4 vs Standard 4 which is hard to see in the portal which is which.
 
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Sorry I edited my post. Seems you can on some but not others. Depending on which license I choose I get the option to renew or not. Must be related to the difference between Free 4 vs Standard 4 which is hard to see in the portal which is which.
I do not care about Free4 ... I do not want to be free... I just need Standard 4 back!
PRO 4 costs 145 EUR, they can offer Standard 4 for 100 EUR for example for commercial use!
And they can offer 2 months free Standard 4 and then you have to pay the 100 EUR!
That way new customers will have the time to test the service and partners will pay for the licenses they use!
This is fairness!
 
@johnvam - We dont really want customers that dont want to pay us 145 euro per year. So in my view - move 100 to StartUP. Try to upgrade at least 60-70 to PRO and leave the rest on Free edition. The 75 is not a hard limit. Find us a few extra real customers with decent installs and you can keep the ones for whom 145 euro per year is too much on the free edition. However please manage their expectations.

In addition, logon to the forum with your team now and then and help us help some startup customers for whom 150 euro is too much also. I think that is very fair :)
 
Sorry I edited my post. Seems you can on some but not others. Depending on which license I choose I get the option to renew or not. Must be related to the difference between Free 4 vs Standard 4 which is hard to see in the portal which is which.
You can renew Standard subscriptions. For 4 SC FREE the only option is to upgrade the license.
 
Is it something possible to swtich a 4SC to startup pro instead of pro4 ?
You can createa new StartUP PRO and move your customer(s) there. There is no upgrade from 4SC FREE (or any Dedicated Subscription) to StartUP, as they are different products.
 
The way we do fresh install for clients is like this :
- during preparation/pre-prod, we set up free instance,
- we change this free instance to pro licence a few days before the installation day,

This way of doing allow client to have almost all the licence duration they paid for for production use (pro licence start almost same day as begining of real production from company point of view. Because sometimes preparation can be very long due to problems in phone delivery or client network infrastructure or any reason (and sometimes more than 2 months!).

Reading this change, I suspect we will no longer be allowed to do this in future ?
Putting client email for registration is just a pain from admin point of view. We are here to manage phone system, we should be thoses who recieve emails from 3CX for each IPBX.

personnal opinion :
If I understand well, from strategic point of view, 3cx choose again client against partner like us. I think you really don't understand that we are making client choose 3cx, they will not choose 3cx by themselves. They pay us for managing all the phone system for them and save them time on something that is not their speciality.
In my opinion each time you remove something to partner to give it to customer only, you make wrong move. Be more open to direct client is good only if it is not against partners (like some management possible only from webclient and not from admin page...why not allow both?? they way you did it is a non-sense).
 
The way we do fresh install for clients is like this :
- during preparation/pre-prod, we set up free instance,
- we change this free instance to pro licence a few days before the installation day,

This way of doing allow client to have almost all the licence duration they paid for for production use (pro licence start almost same day as begining of real production from company point of view. Because sometimes preparation can be very long due to problems in phone delivery or client network infrastructure or any reason (and sometimes more than 2 months!).

Reading this change, I suspect we will no longer be allowed to do this in future ?
Putting client email for registration is just a pain from admin point of view. We are here to manage phone system, we should be thoses who recieve emails from 3CX for each IPBX.

personnal opinion :
If I understand well, from strategic point of view, 3cx choose again client against partner like us. I think you really don't understand that we are making client choose 3cx, they will not choose 3cx by themselves. They pay us for managing all the phone system for them and save them time on something that is not their speciality.
In my opinion each time you remove something to partner to give it to customer only, you make wrong move. Be more open to direct client is good only if it is not against partners (like some management possible only from webclient and not from admin page...why not allow both?? they way you did it is a non-sense).
You can still create a 4SC Trial, as of this month Trials instantly have PRO features - which is valid for 2 months. At the end of the 2 months the trial will deactivate if it is not upgraded to a paid subscription. So yes you can have it, but not longer than 2 months.

Trials and all 3CX free offers must be registered in the customer's details. Any mailers sent actually refer the customer to their assigned partner - therefore helping and promoting the partner's services. The correspondence sent works for you - not against you.

We are aware of the value brought by good partners - and that's why we are a channel based company! Companies who charge customers fairly for our subscriptions - and do not charge people for any 3CX free offers have nothing to worry about.

Also any admin features found in the WebClient can only be accessed by users given certain rights, not to all users.
 
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I have a standard annual license with 16 sim calls and this morning I noticed it changed to 4 sim calls.
Also, shows my license is good until December. It was due for renewal in April.
Any way to get my 16 sim calls back?
 
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