In Zoho CRM, Calls not showing Dialed Number.

[admin@adamequipment]

Spoke to Zoho Cares (Support), they say the problem is Field mapping. But I have followed the template for Enable Call Journalling as per document issued by 3CX. See attached word doc for
Any thoughts on why this is not correctly mapped

 

[edossantos]

When 3CX logs the call in Zoho, it binds the created call activity to the agent and the contact. The dialled number is not informed, but both endpoints are identified.