Inbound Caller ID between Telnyx and 3cx V20

[VoyantPhone]

Up until about a week and a half ago, inbound calls from the Telnyx system showed the caller ID in 3cx when the Caller ID option was turned on in Telnyx for the phone number in question. Worst case it may show "WIRELESS CALLER" as the caller id. Telnyx had some problems with their inbound caller ID, but now say they have fixed the problem. Unfortunately, my clients aren't seeing it. I have gone into the 3cx SIP Trunk options and have changed all three of the options in the Caller ID Control ("From: DisplayName" and the other 2) to several choices including Default, CallerName, CallerDispName, and even tried OriginatorCallerID, but none of them have worked.

Other than clicking Save after making the changes, do I need to reboot the 3cx system or do anything else to invoke the new settings?

I assume others have also lost their inbound caller ID recently. Does anybody have a fix for this?

 

[PhoneMan123]

No fix, but seeing the same thing as well. I'm not sure what Telnyx thinks they have fixed but from what I can see it's still an issue on their side. About 80% of calls across all of our customers have no caller id. I'm going to be opening a case back up with them since I'm not seeing the name show up in the calls on their debug.