Inbound Rule DID Matching

[tiagomoreira]

Hello,

I need to map several DID's from my ISP to all my extensions, how can I do that with one rule?

For example...I have the numbering 223 234 100 - 223 234 199, and all my extensions are from 100 to 199. How can I match the last 3 digits to route the calls to the extension.
Someone calls 223 234 105, I receive 4105 from the ISP, and I need the call to go to 105 extension. Do I need to create 100 different inbound rules to do that match?

Thanks...

 

[charles]

Hi There

Please see this guide on how to configure DID's so that they are matched by the system so to direct the calls to specific destinations: http://www.3cx.com/docs/trunk-management/#h.nusclef3pffi

The best way ring multiple phones from one DID is to create either Ring Groups or Call Queues: http://www.3cx.com/docs/ring-groups-paging-intercom/
http://www.3cx.com/docs/call-queues/

 

[tiagomoreira]

I already looked at those links.
But the idea is not to ring multiple destinations, is to match all incoming calls by the last 3 digits.

From what I see I'll have to create 100 inbound rules, like:

4100 - 100
4101 - 101
4102 - 102
....
4199 - 199.

Do you know what I mean?

 

[charles]

Hi

In this case you will have to create each one with its own inbound rule but it is not a good idea to match the last 3 digits only as this will create conflicts within the system, you should match with at least 5 so:

*34101 - 101
*34102 - 102

You may need to ask your provider to increase the number of digits they send.

 

[tiagomoreira]

Ok...that was what I was afraid of

No problem...I import all the inbound rules.

The ISP already sends all the digits...I was just saying this as an example!

Thank you very much!