Inbound SMS not working

[smartoffice]

I have moved a customer to V20 and outbound SMS works but inbound does not

Version 20.0 Update 1 (Build 731 Release)
Provider: Telnyx

On telnyx portal the webhook shows as delivered and in the 3CX logs i see the attached error but im not sure where i can find the actual details of the invalid to address

Any help would be appreciated outbound is working fine no issues and inbound was working on V18

Thank you

 

[TheodorosG_3CX]

Can you please include the error?

 

[Smartofficeusa]

Attached is the error as a note i put it on V18 and it works fine

 

[TheodorosG_3CX]

Please check this specific error in the event log guideline here.
This might has to be also be clarified from the provider side.