Inbound works, outbound is busy "Cause: 500"

[mutti_wilson]

I found a service that is hosted in the city i live in and the ping is 20-30ms compared to the 180 or so that i am getting to inphonex's server. I live near Portland OR. I can receive inbound calls just great, zero lag, but i get a busy signal outbound. I have it configured the same way as Inphonex (other that auth and server addresses), could that be a problem?

 

[archie]

500 reponse usually means: "Server Internal Error". So, I can suppose your local provider completely doesn't understand incoming INVITEs. Try to register against it with some softphone and make outbound call. Compare results

 

[mutti_wilson]

I registered against my provider with a softphone and got the same error. I have emailed their support desk and i'll wait for an answer. Is this definently on their end?

 

[archie]

I registered against my provider with a softphone and got the same error. I have emailed their support desk and i'll wait for an answer. Is this definently on their end?

Yes, I think so.

 

[mutti_wilson]

Good I will let you know what the outcome is. Thanks for the help.

 

[mutti_wilson]

It was a combination of outbound rules and some configuration errors on their end. I had it set up the same way as Inphonex and the dialing is just like a local phone. 7 digits or 11 for long distance. I had to change the rule and calls work.