Incoming call showing ANI with Ring group name

[sam kumar]

Hi please can you help removing ring group name from incoming call display
I have setup a ring group to ring all for support team added 3 ext in it when someone calling Inbond call its displaying their ANI with Ring Group name, it should be only ANI display.

 

[OlegR_3CX]

Hi.
If you navigate to the Advanced (in the Management console )>> Contacts
you can select the option Do not add , so that it wont prepend/append the name of your inbound name/ring group

 

[sam kumar]

Hi
can't see such option in Management console Advanced........Contacts
There is only add contact details not like add group, Queue or DID/DDI Names to Caller ID

 

[TheodorosG_3CX]

Can you please confirm that you don't have the options as per below screenshot?

 

[sam kumar]

Hi,

Issue is resolved.
Thanks