Solved Incoming calls not working Telnyx

[vectra]

SIP trunk on telnyx showing is registred but incoming calls not coming. This happened three days ago for the first time after two year and happened recently. On both side trunk is registered but incoming calls not going through. It looks like after invite no respond from PBX. Everything looking good, trunk working fine on different pbx, 3cx firewall passing test, time in sync. Any ideas what to do? PBX running on Windows VM on Azure.

 

[leejor]

Have you looked at the Activity Log to confirm that 3CX is getting the Invite? Set the logging level to Verbose for details.

 

[Evolute IT]

SIP trunk on telnyx showing is registred but incoming calls not coming. This happened three days ago for the first time after two year and happened recently. On both side trunk is registered but incoming calls not going through. It looks like after invite no respond from PBX. Everything looking good, trunk working fine on different pbx, 3cx firewall passing test, time in sync. Any ideas what to do? PBX running on Windows VM on Azure.

Do outbound calls work? And has he said above, do you see the INVITE in the Activity Log?

 

[vectra]

Fixed, It was Azure issue.