Incorrect reporting in wallboard

[Alphabetic]

Good morning,

As you can see, there are 9 calls waiting in the queue but the wallboard is reporting there are 6 calls waiting.

Why?

3CX 18 Update 2

 

[VasilisV_3CX]

Hi @kieferschild,

How often does this happen? Is it perhaps the system is slow to catch up? If you click out of the page and go back, does it still show the incorrect number of waiting calls?

 

[Alphabetic]

Hi @kieferschild,

How often does this happen? Is it perhaps the system is slow to catch up? If you click out of the page and go back, does it still show the incorrect number of waiting calls?

it's the first report i've had on it.

looking now it seems to be reflecting the correct number of calls waiting.

VM has 8 cores, 8GB of ram.

I'd have thought 9 calls in the queue it would handle.

 

[VasilisV_3CX]

Keep me posted if it happens again - your hardware should be more than sufficient. Doubt it's that at this point.