Increase headset volume

[Moz]

Hi All,

I am trying to increase in-call headset volume on some Plantronics headsets connected to Grandstream GXP 1628 phones.

I can logon to the Grandstream device web interface and increase the headset gain DB up but the settings reset after applying.

I assume the 3CX template it overriding, but I am not sure where to check or how to adjust.

Any ideas?

Thanks,

 

[CPENG]

You would need to use a custom template. https://www.3cx.com/docs/custom-ip-phone-templates/

The only trick is I downloaded the template so I could search for the option I wanted because there is no search from the management console.

The lines for that option are around 3183

<!-- Headset TX gain(db). 1 - -6, 0 - 0, 2 - +6. Default is 0 -->
<!-- Number: 0, 1, 2 -->
<!-- Mandatory -->
<P1301>0</P1301>

<!-- Headset RX gain(db). 1 - -6, 0 - 0, 2 - +6. Default is 0 -->
<!-- Number: 0, 1, 2 -->
<!-- Mandatory -->
<P1302>0</P1302>

You would change it to:

<!-- Headset TX gain(db). 1 - -6, 0 - 0, 2 - +6. Default is 0 -->
<!-- Number: 0, 1, 2 -->
<!-- Mandatory -->
<P1301>2</P1301>

<!-- Headset RX gain(db). 1 - -6, 0 - 0, 2 - +6. Default is 0 -->
<!-- Number: 0, 1, 2 -->
<!-- Mandatory -->
<P1302>2</P1302>

 

[Moz]

Thanks Cpeng!

I will give that a try and report back.

Thanks