Information in portal incorrect?

[PlinqMarco]

I see in my portal that a 3CX install I manage has too many extensions enabled (16/15). So I open that 3CX to find only 8 extensions.
I then re-checked all departments (there were more in the past, but now only one is active) and deleted what wasn't in use anymore. My portal however still shows too many extensions for this 3CX.

Am I missing something?

 

[bitn2]

Refresh your licence fromt your pbx side and check again.

 

[Alejandro_3CX]

Hi @PlinqMarco basically, from the pbx admin console, navigate to system --- license --- and click on refresh the license key