Inoltro in base all''orario.

[Michele Manara]

Buongiorno,

Questo documento: https://www.3cx.it/blog/voip-comefare/inoltro-chiamate, spiega come utilizzare le eccezioni di inoltro di chiamata di un interno per gestire l'instradamento delle chiamate in ingresso in base al numero chiamante.

Nelle schermate associate si vede la scelta "ricevute durante" che consente anche di impostare regole orarie per l'esecuzione della regola, molto bello!
Solo che io la scelta "ricevute durante" non la vedo!

Può dipendere dalla versione? Sto usando una PRO v20 on premise.

Grazie,
Michele

 

[Evolute IT]

Yes, v20 does not have that field yet. It is still under development (waiting on RC3 soon) and misses a few features, including the user forwarding exceptions hours. The column is there in the list of exceptions, so I'm expecting to have this in the next update. From what I heard, the options will be more powerful than before, probably due to department hours and such.

 

[Michele Manara]

Thank you for your kindly answer.

I'm new to 3cx, the upgrade to v20 was offered as a standard upgrade in the interface, I was not aware that so many things are different or not yet fully implemented.

 

[Evolute IT]

Thank you for your kindly answer.

I'm new to 3cx, the upgrade to v20 was offered as a standard upgrade in the interface, I was not aware that so many things are different or not yet fully implemented.

Yeah so right now you're kinda stuck in v20 now. You'll need to wait for RC3 and then final release before knowing what will actually be missing from the final until Update 1 or 2.