installing 3cx on aws

[tikom]

Hello everyone,

I hope you're all doing well. I am in need of your assistance.

Every time I install 3CX, I typically create a new instance on AWS, log in to the system, add a trial, enter customer information, and proceed with the installation.

Recently, I followed the installation steps provided in this link: https://www.3cx.com/docs/pbx-amazon-aws-marketplace. I was able to access the system using the fully qualified domain name (FQDN).

However, I am currently facing an issue where I am unable to see this particular customer when I access my system.

also when i am trying to submit this thread I can't see the system in the drop down menu I will choose Berkshire however the one I installed is differnet

I would greatly appreciate any guidance or assistance you can provide to help me resolve this matter.

Thank you all for your support.

 

[Charles_3CX]

Please edit the post and remove the 3cx subscription and FQDN from your post, as this can be seen by everyone publically.

 

[tikom]

Please edit the post and remove the 3cx subscription and FQDN from your post, as this can be seen by everyone publically.

done sorry about that

 

[Charles_3CX]

Thank you, and no problem.

Please let us know where you do not see the particular customer and from what system you are referring to that it is not visible.

 

[tikom]

i can't see it under poral.3cx.com-->my systems
systemname rockland

 

[Charles_3CX]

Thanks for the reply. From what I can see, the system with the name you mentioned is registered under your partner account with the same email address as the one you created for this forum.

If you still have this issue, kindly email [email protected] for one of our customer service representatives to check this for you.